Shop at any participating Downtown Phoenix small business, and get a free DTPHX reflective dog bandana, tote bag, silicone pint glass, bag of locally-roasted coffee, hat, scarf or shirt — while supplies last.
Buy + Fly Frequently Asked Questions:
Can I combine two (or more) receipts to reach $10, $25 or $50?
No. One receipt per item. When submitting your receipt, please specify which item you’d like using the online form.
Are tips included in the spend threshold?
Yes. If possible, please take a photo of the merchant copy before you return the receipt, so we can be assured of the tip amount.
How long from the time of purchase do I have to submit?
Receipts must be dated after Friday, June 5, 2020.
How/when will I know my receipt has been accepted?
Within five business days of completing the online form and uploading your receipt, you will receive an email confirming the validity of your receipt, and the item(s) you qualify for.
When will I receive my merch?
You can expect delivery within 30 days of completing the online form.
Why doesn’t my receipt from Fry’s or CVS count?
Buy + Fly is only available to small businesses and franchise locations within downtown.
My favorite downtown restaurant isn’t on the list – why?
Why isn’t my downtown business included?
Some nonprofits are on the list of participating businesses — does a $25+ donation count?
No. A receipt showing the exchange of goods or services must be provided (e.g. tickets, tours, entrance fees, gift cards).
How will my items ship?
We use USPS, so items should be delivered to wherever you receive mail.
My T-shirt doesn’t fit – can I exchange it?
No. We do not have the means to accept returns as this time. Once you get it, the item is yours to keep.
Can I pick up my merch from the DTPHX office?
No. We are doing our best to practice physical distancing, and are only fulfilling mail orders at this time.
How many times can I redeem this?
You can redeem a receipt for each item once. One receipt per item — $10+ reflective dog bandana; $25+ tote; $25+ silicone pint glass; $25+ coffee; $50+ T-shirt; $50+ scarf; $50+ hat. Multiple members of the same household can qualify for each item, but a single receipt can’t be shared amongst two or more people.
I spent five cents less than the qualifying amount. Can I still get credit?
No. Only receipts meeting the specified spending ranges will qualify.
Does my purchase through DoorDash, Uber Eats, or another delivery app count?
Yes. A receipt showing a purchase through any delivery service qualifies as long as we can verify that the location ordered from is a participating downtown business.
Can I submit a screen shot of my food delivery app receipt?
Yes. Please fill out the online form, and upload a photo or screenshot when prompted.
I lost my receipt — can I send a screen shot of my bank statement instead?
No. Without the unique transaction number and inability to verify the downtown location/address, we will not be able to use a bank statement.
Can I submit a split check?
Yes. If submitting a separated check, the amount the submitter paid, not the total check amount, will be counted toward Buy + Fly.
Does it need to be an itemized receipt?
No. The receipt must clearly show:
- The name of the business, address or store ID that verifies its downtown location
- A unique order number, transaction code or approval number
- The date
- The total amount of the transaction