11:40 am

Field Services. Thank them for our friendly city streets.

Field Services works around-the-clock

doing the small things that make life better in downtown Phoenix.

Our Team

The mission of the Field Services Team is to continue the revitalization and promotion of Downtown Phoenix. We collaborate with both the private and public sectors, and work tirelessly to create meaningful experiences and a pleasant environment for all those who live, work and visit the 90-square-block Downtown Core. The Field Services Team consists of the Downtown Phoenix Ambassadors and Clean and Green Team.

As the most visible presence within the Downtown Phoenix Partnership’s service area, we take great pride in our work. From providing directions and dining recommendations to keeping our public spaces beautiful and inviting — we hope to make Downtown Phoenix a better place to live, work and play.

Downtown Phoenix Clean and Green

Maintaining Downtown Phoenix as a clean, inviting and comfortable neighborhood is the main priority of Clean and Green Team. We work to improve the outdoor urban experience by planting trees, landscaping, cleaning streets and removing graffiti tags. Clean and Green also carries out placemaking programs developed by the Downtown Phoenix Partnership in collaboration with the City of Phoenix, neighborhood groups and community organizations. Wearing bright green, gray and black uniforms, you’ll see us out and about from 6 a.m. to 3 p.m.

Downtown Phoenix Ambassadors

The smiling faces that have proudly served Downtown Phoenix for more than 20 years embody the spirit of our community. Our orange-shirt-wearing roving concierges are on duty seven days a week, 365 days a year to help — whether that means making a lunch recommendation, assisting the homeless, walking you to your car or simply offering helpful directions to get you where you need to go.

Downtown Phoenix Information Center:

Have a question? Visit the Downtown Phoenix Ambassadors headquarters located on the southeast corner of Central Avenue and Washington Street at CityScape Phoenix. You’ll find everything from restaurant menus and coupons to maps and business directories. In addition to a host of visitor resources, there’s always an Ambassador at the welcome desk to answer questions.

1 E. Washington St., Ste. 230
Phoenix, AZ 85004
Open Monday-Friday 8 a.m. to 6 p.m.

Homeless Outreach:

Through a partnership with Community Bridges Inc., the Downtown Phoenix Ambassadors help refer those in-need to vital assistance programs including substance abuse treatment, shelter, housing, meals, jobs and healthcare. By collaborating with various organizations in the Phoenix area, we hope to reduce homelessness in our city. Click here for more info about the Downtown Phoenix Homeless Outreach program.

Get in touch:

Wearing orange shirts with “Ask Me” on the back, Ambassadors are available seven days a week, every day of the year.

Call: 602-495-1500
Email: ambassadors@dtphx.org
Monday-Thursday 6:30 a.m. to 10 p.m.
Friday-Saturday 6:30 a.m. to 11 p.m.
Sunday 11 a.m. to 10 p.m.

Want To Be An Ambassador?

We are currently looking for amazing people to join our DTPHX Ambassador team. Are you amazing? Send a cover letter and resume to hr@dtphx.org