About the Ambassadors:

Downtown’s roving hospitality and outreach teams are on duty seven days a week, 365 days a year to help you—whether that means walking you to your car, helping connect people experiencing homelessness to services, or simply offering directions. Look for the folks wearing orange shirts with “ASK ME” on the back.

Complimentary Hospitality Services:

  • Walking Escorts
  • Finding Lost Vehicles
  • Car Battery Jumps
  • Umbrella Escorts
  • Restaurant Recommendations
  • Personalized Tours
  • Entertainment Info

Complimentary Social Services Outreach:

Leading with supportive services, the Ambassadors collaborate with Phoenix Police to aid and assist individuals experiencing homelessness. The Ambassadors have direct access to local social service providers, and can help with connections, education and outreach.

Service Boundaries:

Our service boundaries are within the Downtown Core—Seventh Street on the east to Third Avenue on the the west; Fillmore Street on the north to the Union Pacific railroad tracks on the south.

Visit us on the east side of CityScape Phoenix, second level:

Downtown Information Center
1 E. Washington Street, Ste. 230

Or outside the Phoenix Convention Center:

Ambassador Information Kiosk
93 N. Second Street
(open during conventions)


Monday-Thursday 6 a.m. to 8 p.m.

Friday and Saturday 6 a.m. to 11 p.m.

Sunday 11 a.m. to 8 p.m.

About the Downtown Phoenix Core:

The Downtown Phoenix Ambassadors are a service of Downtown Phoenix Inc., a 501c3 nonprofit organization. The Ambassadors are funded by an assessment on all property owners within the 90-square-block area of the Downtown Phoenix Business Improvement District, also known as the Downtown Core.

The Core service boundaries are Seventh Street on the east to Third Avenue on the west, and Fillmore Street on the north to the Union Pacific tracks (south of Jackson Street) on the south.

Founded in 1990 as the Downtown Phoenix Partnership (DPP), the Core was formed to strengthen Downtown Phoenix development, and to encourage an environment of activity, energy and vitality. To accomplish this, Core funds provide a variety of enhanced municipal services within the 90-square-block, including the Downtown Phoenix Ambassadors and Clean + Green teams. DPP became an affiliate of Downtown Phoenix Inc. in 2013, and merged into one nonprofit in 2022.