Field Services: doing the small things with a big impact on Downtown Phoenix.

Our Team

The mission of the Field Services Team is to continue the revitalization and promotion of Downtown Phoenix by creating meaningful experiences and a pleasant environment for those who live, work and visit downtown. The Downtown Phoenix Partnership’s Field Services Team consists of the Downtown Phoenix Ambassadors and Clean + Green Team.

As the most visible presence within the Partnership’s service area, Field Services Team members take great pride in their work. From providing directions and dining recommendations to keeping our public spaces beautiful and inviting — Field Services truly make Downtown Phoenix a better place to live, work and play.

Downtown Phoenix Clean + Green Team

Maintaining Downtown Phoenix as a clean, inviting and comfortable neighborhood is the main priority of Clean + Green Team members. They work to improve the outdoor urban experience by planting trees, landscaping, cleaning streets and removing graffiti. The Team also carries out placemaking programs developed by the Downtown Phoenix Partnership in collaboration with the City of Phoenix, neighborhood groups and community organizations.

Downtown Phoenix Ambassadors

The mission of the Ambassadors is make a person’s visit to Downtown Phoenix safe, enjoyable and memorable. Downtown’s roving hospitality and outreach teams are on duty seven days a week, 365 days a year to help you — whether that means walking you to your car, helping connect people experiencing homelessness to services, or simply offering directions. Ambassadors are on-foot or bike in areas of high pedestrian activity. Look for the folks wearing orange shirts with “ASK ME” on the back.

Complimentary Ambassador services provided in the Downtown Core:

  • Walking Escorts
  • Car Battery Jumps
  • Umbrella Escorts
  • Restaurant Recommendations
  • Personalized Tours
  • Entertainment Info
  • Homeless Outreach

Contact the Ambassadors:

Call: 602-495-1500
Monday-Thursday 6am-8pm
Friday & Saturday 6am-10pm
Sunday 11am-8pm

Downtown Phoenix Information Center

1 E. Washington St., Ste. 230
Phoenix, AZ 85004

Visit the Downtown Phoenix Ambassadors headquarters, located on the second floor of CityScape Phoenix, to find everything from restaurant menus and coupons to maps, directories and other visitor resources. Plus, there’s always an Ambassador on-hand to answer your questions.